The shipping period will be 3 to 5 business days from the moment the payment of the total order is made, once the order is delivered to the chosen national parcel, the shipping responsibility is limited by Ona, any claim must be notified by email to
hola@onacasa.com as soon as the shipping delay is identified.
- Shipments to Mexico City, Monterrey and Guadalajara from 1 to 3 days
- Shipping to the Rest of Mexico in less than 3 to 5 days
- Secure purchase with any payment method
- 30-day return guarantee